- Shipping & Delivery Cost
- Shipping cost is a flat rate $2.00 per order.
- Most orders get shipped out the next day.
- The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 40 bit encryption.Your browser will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
Vilros has obtained a digital certificate from Symantec , the leader in Internet security. Our website is also tested and certified daily by Symantec to receive its Hacker Safe Certification which ensures that the website passes the FBI/SANS Internet Security Test.
When visiting a page on our site that includes any of your personal information, the top right side of the address bar will display, an icon of a closed lock or an unbroken key . This indicates that you have successfully connected with our secure server.
You can authenticate the secure connection before submitting any of your personal information, be clicking on the icon to display our digital certificate.
- Returns & Replacements
At Vilros, we pride ourselvs with 100% customer satisfaction. If, for whatever reason, you are dissatisfied with your purchase, you can return it within 30 days of purchase date. If your package came with missing items or items damaged in transit must notify us within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account.